Celebrating a Long Time Advertiser: Queen’s North Hawai‘i Community Hospital

North Hawai‘i Community Hospital opened in 1996 as an acute care facility that incorporated blended medicine in a unique setting. The hospital is a 35-bed rural acute care hospital located in Waimea (Kamuela).

A clinical affiliation with The Queen’s Medical Center began in 2005, and in 2014, a corporate affiliation formally brought North Hawai‘i Community Hospital into the Queen’s Health Systems family of companies.

A brand new emergency room, three times the size of the current ER and loaded with new technology and equipment, was unveiled at Queen’s North Hawai‘i Community Hospital in January 2020 to a crowd of more than 250 people.

Attendees toured the new facility and were treated to demonstrations on a variety of health topics such as trauma care, flu prevention, mobile x-ray, prescription safety, and Blue Zones-friendly snacks.

The new ER was 15 years in the making, drawing on support from the community, which helped raise $18 million for the $25 million project. The ER is one of the largest community-funded projects Queen’s Hospital has had, which reflects the Waimea community’s history of supporting the hospital.

The new emergency room expands from the existing 3,300 square feet to more than 12,000 square feet. It houses 13 private patient rooms—11 standard and 2 trauma rooms—as well as a decentralized nurses’ stations, new ambulance and patient entrances, and a beautiful, spacious waiting room. The new space is designed to provide a superior quality environment for patients, with each room providing more privacy to support a healing environment.

Lynn Scully, marketing and communications manager, shares, “This growth comes on the heels of a year of notable accomplishments at QNHCH, including our primary care expansion, which opened in February with additional physicians, new exam rooms, waiting room upgrades, and new services such as much-needed wound care. The general surgery and orthopedic clinics moved into the new Specialty Clinic at Parker Ranch Center in May. The conveniently-located clinic features beautiful interior décor as well as on-site x-ray, and paniolo heritage artwork. In January, our cardiology clinic moved to remodeled space and our Women’s Center will be expanding later this year to double their size.”

The Primary Care Clinic and Women’s Center both achieved Rural Health Clinic Designation in 2019. The Rural Health Clinic program increases access to primary care services for patients in rural communities with a focus on a team approach and preventive services.

The QNHCH emergency room is the only level III trauma center in the North Hawai‘i area, and QNHCH continues to provide the only 24/7 orthopedic surgery service on Hawai‘i Island. With more specialists now available, including at the Queen’s Clinic in Kona, more patients are able to be treated close to home instead of traveling off-island for care.

The QNHCH team cares deeply about their patients and for the health and well-being of the communities they serve. The QNHCH team continues to achieve top patient satisfaction scores within the Queen’s Health Systems, and the QNHCH emergency department continues to be the only emergency department in the Queen’s system to achieve the 90th percentile for patient satisfaction.

With the opening of the new emergency room came a refreshed name and logo for North Hawai‘i Community Hospital, now referred to as “Queen’s North Hawai‘i Community Hospital.” Incorporating “Queen’s” into the name and adding the crest now truly represents the hospital being part of the larger Queen’s family and reflects the Queen’s Health Systems’ continued effort to provide a high quality of health care for patients in the communities where they live. ❖

Queen’s North Hawai‘i Community Hospital
The Queen’s Health Systems
67-1125 Mamalahoa Hwy., Kamuela, HI 96743
808.885.4444
nhch.com