Celebrating a Long Time Advertiser: Precision Auto Repair
What started as a dream turned into a reality when Raymond and Shelly Ciriako opened Precision Auto Repair in January 2010. After working for other companies for many years, Raymond wanted to start his own auto repair shop. With values he believed in, he strived to deliver honest and professional automotive repair and maintenance service for domestic and Asian import vehicles. Almost nine years later, Precision Auto Repair’s services include full-service oil changes, scheduled maintenance, diagnosis, AC, brakes, steering and suspension, engine and transmission replacement.
Raymond and Shelly chose Precision Auto Repair to be located in the heart of Kailua-Kona near a NAPA Auto Parts store because they are a NAPA Auto Care Center, which means all labor and parts are warrantied for one year or 12,000 miles.
In addition to repairing cars, Precision Auto Repair is all about community. They are active supporters of a wide range of nonprofit and community based organizations, donating cash and certificates to local charity fundraisers, silent auctions and purchasing ads in publications where the proceeds go to local schools.
Always featured in their ads in Ke Ola Magazine is their grandson Ricky. Raymond and Shelly give back to their loyal customers by offering a program called Ricky’s Loyal Oil Club—after four oil changes you get the fifth one free. Also, any purchase of $50.00 or more receives “Ricky Dollars” of $10.00 off. What a great deal!
Heading up the Precision Auto Repair team is ASE/State certified technician Raymond, who is one of the most trusted men in the automotive industry in Kona for more than 30 years. Raymond and his other ASE technicians, BJ Lawrence and Russell Ciriako, further their automotive excellence with continuing education, trainings, and staying updated on current technology to gain knowledge of the latest repair techniques.
Team Precision Auto takes pride in doing quality auto repair, no matter how big or small the job, because they understand how much customers value their vehicles.
Customer service is an important aspect and every customer is treated with respect and concern for their vehicle. Laurie Soares is Precision Auto Repair’s service writer and customer service specialist. Laurie assists the technicians with ordering parts and creates estimates for their customers.
Keeping Precision Auto at the top in the automotive industry and also on the top of customer’s minds is Shelly Ciriako. Since opening, Shelly has made important advertising decisions, helping to make Precision Auto Repair your automotive choice. She also takes care of all the bookkeeping needs and operates their shuttle service.
Precision Auto has been honored to receive numerous awards including Pacific Business News’ Fastest Growing Business two years in a row. They have also been recognized as Hawai‘i County’s Small Business People of the Year, and have won several Best of West Hawaii awards. Raymond was featured in the popular technician magazine called Ratchet + Wrench, and was honored to be named 2011 NAPA Technician of the year.
The business belongs to the Kona-Kohala Chamber of Commerce and is accredited by the Better Business Bureau. It is the only shop in Kona to be Repair Pal Certified and a Jasper Transmission and Engine installer.
Raymond and Shelly believe they would not be where they are today without great employees and supportive customers. Shelley says, “We work together as a team and that’s important.” If you’re not already a customer who’s taking advantage of Ricky Dollars and Ricky’s Loyal Oil Club, you should be!
Precision Auto Repair
74-5622 Alapa Street, Bay #3
Kailua Kona HI 96740
precisionautokona.com
808.329.7223
