Business,  Hawaii Island 2010 Jan-Feb

The Life In Business: Eryce Enterprises

life in business 10.1-1The Big Island has always been a favorite location for people’s second homes. And in today’s market, many have turned their second homes into vacation home rentals. Eryce Enterprises is in business to help both.

“With the economy being what it is today, many of the homeowners we currently represent were looking for an edge over all the vacation rental companies, property management companies, and other property service businesses,” says the firm’s manager, William F. Bennett. “We provide any and all services for vacation rental properties, owners of multiple homes, and even people who live here year-round and save a great deal of money by using our services.”

Bryce provides services to homes throughout the Kohala Coast, from Kohala Ranch to Kukio.

“We are like an insurance policy. With our house checks, we make sure the toilets aren’t leaking, the doors are secured, lights are off, and if we see some sign of termites, they are attended to immediately, as well as a thousand other things that might go unnoticed until the house is occupied. This will, in the long run lower the overall costs,” says Bennett.

A graduate of the Starkey International Institute for Household Management, Bennett has extensive career experience in estate management, hotel management, and training of other household and resort managers. He worked as a concierge, residence manager and VIP guest services manager for major Kohala Coast resorts before joining Eryce, based in Waimea.

Click the cover to see this story in our digital magazine.
Click the cover to see this story in our digital magazine.

Eryce is not in the business of booking vacation rentals, but the company works with several rental companies to provide concierge services to their guests.

“We are responsive 24/7 to any and all our homeowners and guests,” Bennett says. “We meet and greet each rental guest and are available for any challenges they might have. These challenges are not only within the homes should the AC not be getting cool enough or an AV system needs attention, but we also provide arrangements for reservations, activities, transportation…basically anything a hotel concierge provides we will provide. If a smoke detector starts beeping at 3:00 in the morning, a call to us will elicit a visit with a ladder and fresh battery, and an apology for the inconvenience for disturbing their sleep. Our competition will usually not be available, or will tell them they will be down in the morning to repair it.”

Eryce Enterprises
64-5176 Kamamalu Road, Kamuela
808.896.6385; office: 808.885.6515
Bennett@eryceenterprises.com